Inc. to Inc. (Incarcerated To Incorporated) (“Inc. to Inc.,” “we,” “our,” or “us”) respects the privacy of visitors, supporters, donors, shoppers, program participants, prospective partners, volunteers, and community members who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, when we share it, how we use cookies and similar technologies, how long we keep information, and what choices and rights may be available to you.
This Privacy Policy applies to information collected through https://inctoinc.org, related pages such as our Pathway, Join, Partner, Donate, Shop/Merch, cart, and checkout pages, product review forms, donation pages, and any other online forms or communications that link to this Privacy Policy. It also applies to information you provide when you contact us by email, phone, social media, or other channels in connection with our mission and programs.
1. Information We Collect
We collect information in several ways: information you provide directly, information generated through donations and purchases, information submitted through forms or reviews, and information automatically collected when you use our website.
| Context | Information Collected | Purpose of Collection |
|---|---|---|
| Join / Stay Connected form | Name and email address. The public Join page includes an Elementor form requesting name and a required email address. | To send updates, impact stories, event information, supporter opportunities, and other mission-related communications. |
| Contact by email, phone, or social media | Name, email address, phone number, social media handle, message content, and any information you choose to include. | To respond to inquiries, provide information, coordinate support, and maintain appropriate records of communications. |
| Donations through the website | Donation amount, selected donation category, name-your-price entries, cart details, email address, shipping or billing information where requested, optional phone number, optional order notes, and transaction records. | To process donations, issue receipts, maintain donation records, comply with accounting and legal obligations, and communicate with donors. |
| Merchandise purchases / Shop | Product selections, size, color, quantity, price, coupon information, shipping address, billing address, email address, optional phone number, order notes, shipping method, and order history. | To process and fulfill orders, arrange shipping, provide customer support, prevent fraud, and maintain financial records. |
| Product or donation reviews | Rating, review text, name, email address, product or donation page reviewed, and related comment metadata. The site’s review forms state that email addresses will not be published. | To publish and manage reviews, moderate comments, prevent spam, and improve services and products. |
| Events, programs, partner, or volunteer interactions | Depending on the interaction, name, contact information, organization, role, interests, availability, program eligibility information, business or entrepreneurship interests, and message content. | To evaluate, coordinate, and administer programs, partnerships, mentorship, volunteer opportunities, events, and community initiatives. |
| Automatically collected website information | IP address, browser type, device information, operating system, referring URLs, pages viewed, approximate location inferred from IP address, dates and times of visits, cookie identifiers, and interaction data. | To operate the website, secure the website, measure performance, understand engagement, remember preferences, troubleshoot issues, and improve the user experience. |
We ask that you not submit sensitive personal information unless it is specifically requested and necessary for a program, donation, purchase, partnership, or other legitimate interaction. Because Inc. to Inc. serves justice-impacted communities, some people may voluntarily share information about incarceration history, reentry status, business plans, financial needs, or personal circumstances. When such information is provided, we use it only for appropriate mission-related, programmatic, support, recordkeeping, or compliance purposes.
2. Payment, Donation, and Order Information
Our website uses WooCommerce-style shopping cart and checkout functionality for merchandise purchases and donation products. Donation pages include preset giving categories and “Name Your Price” donation fields, including a custom donation option that allows the donor to choose an amount within the range stated on the site.
When you donate or purchase merchandise, the checkout flow may collect contact information, shipping information, billing-related information, optional phone number, order notes, coupon information, product selections, donation amounts, and related transaction details. Payment card and digital-wallet information is handled by third-party payment processors where enabled, such as Stripe or Link, and not by Inc. to Inc. directly in full card-number form. We may receive limited payment-related information, such as transaction status, payment method type, last four digits of a card, billing name, billing address, receipts, and fraud or risk indicators, as needed to complete the transaction and maintain records.
At the time of review, the checkout page displayed a notice that no payment methods were available, but site code and plugin references showed WooCommerce and Stripe gateway functionality. This Privacy Policy is therefore written to cover current or future payment processing through third-party providers connected to the website.
3. How We Use Information
We use personal information for mission-related, operational, transactional, administrative, security, and legal purposes. These uses include processing donations and merchandise orders, issuing receipts, shipping products, responding to inquiries, communicating about our programs, and supporting our work with justice-impacted entrepreneurs.
| Use Category | Examples of How Information Is Used |
|---|---|
| Program and mission support | Communicating with people interested in entrepreneurship pathways, mentorship, training, community programs, partnerships, volunteer opportunities, and events. |
| Donations and fundraising | Processing donations, maintaining donor records, sending receipts or acknowledgments, reporting internally on fundraising, and communicating about impact. |
| Merchandise and fulfillment | Processing orders, managing carts and checkout, arranging shipping, addressing customer service issues, processing refunds or exchanges where applicable, and maintaining order history. |
| Communications | Sending updates, responding to messages, managing mailing lists, sharing organizational news, and providing information about events, impact stories, opportunities, and campaigns. |
| Website operations | Operating, maintaining, testing, improving, securing, and troubleshooting the website and related systems. |
| Fraud prevention and security | Detecting, investigating, and preventing spam, unauthorized access, abuse, payment fraud, malicious activity, and violations of applicable terms. |
| Legal and compliance | Maintaining accounting, tax, donation, transaction, and nonprofit records; responding to lawful requests; enforcing rights; and complying with applicable laws and regulations. |
We do not sell personal information in the ordinary meaning of that term. We also do not knowingly use donor, shopper, or supporter information for unrelated commercial purposes outside our mission, operations, and service-provider relationships.
4. Third-Party Services and Service Providers
We use third-party services to operate the website, manage transactions, display content, protect the website, fulfill orders, and communicate with supporters. These providers may process personal information on our behalf or may collect certain information directly through their own technologies.
| Service or Category | Observed or Relevant Role | Types of Information Potentially Processed |
|---|---|---|
| WordPress | Content management platform supporting the website. | Account/session data for administrators, comments/reviews, website content, and technical logs. |
| WooCommerce | Shopping cart, product, donation, cart, checkout, and order functionality. | Product selections, donation amounts, cart data, checkout fields, order history, coupons, shipping/billing details, and transaction metadata. |
| Stripe / Link and payment processors | Payment processing where enabled; Stripe scripts and gateway references were observed in the reviewed site code. | Payment card or digital-wallet information, billing details, transaction amount, fraud prevention data, payment status, and receipts. |
| Printful or shipping/fulfillment integrations | The reviewed site code included a Printful shipping plugin reference, indicating possible merchandise fulfillment or shipping support. | Product order details, recipient name, shipping address, email address, phone number if provided, shipping method, and fulfillment status. |
| Elementor / Elementor Pro | Website page-building and form functionality, including the Join form. | Form submissions, page interaction data, and related technical data depending on configuration. |
| Instagram Feed and social media platforms | Site code referenced an Instagram feed plugin, and the Join page links to Instagram, Facebook, and X/Twitter. | Social-media embeds, profile interactions, cookies or identifiers from the platform, and data you provide directly to those platforms. |
| Google Maps and Google Fonts | The site includes embedded Google Maps for the listed location and Google-hosted fonts. | IP address, device/browser data, map interaction data, and font-loading request information. |
| The Events Calendar | Plugin references were observed sitewide. | Event-related data if event registration, RSVP, ticketing, or event forms are enabled. |
| Hostinger, LiteSpeed, and hosting/security infrastructure | Hosting, caching, performance, and site infrastructure references were observed. | Server logs, IP addresses, request data, security events, cache data, and diagnostic information. |
| Email, mailing-list, CRM, or form integrations | The Join page collects name and email; site configuration may route form submissions to email or list-management tools. | Names, email addresses, form metadata, communication preferences, and unsubscribe status. |
| External fundraising platform | The homepage included an external fundraising or support link to inctoinc.inspire.world. |
Information you provide directly to that third-party platform, subject to that platform’s privacy practices. |
When you click a link to a third-party website or social media platform, your interaction is governed by that third party’s privacy policy and terms. We are not responsible for the privacy practices of third-party websites that we do not control.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, local storage, and similar technologies. Cookies are small files stored on your device that help websites function, remember information, secure sessions, and understand usage. Some cookies are necessary for the website to work, especially for shopping-cart, checkout, login, security, and anti-spam functionality. Other cookies may support performance, analytics, embedded media, maps, fonts, social-media features, or marketing communications.
| Cookie / Tracking Category | Examples | Why It May Be Used |
|---|---|---|
| Strictly necessary cookies | WordPress session, WooCommerce cart, checkout, security, and consent-related cookies. | To keep the site functioning, remember cart items, process checkout, support login/admin functions, and protect the website. |
| Performance and functionality cookies | Caching, page-builder, preference, or site-performance tools. | To improve load time, remember settings, and provide a reliable user experience. |
| Analytics and measurement technologies | Analytics tools, server logs, or traffic-measurement scripts if enabled. | To understand aggregate website traffic, page usage, and campaign effectiveness. |
| Embedded third-party technologies | Google Maps, Google Fonts, Instagram feed, social media links or embeds, Stripe scripts. | To display maps, fonts, social content, and payment functionality. |
| E-commerce cookies | Cart, coupon, checkout, order, shipping, and payment-session cookies. | To manage purchases, donations, and checkout sessions. |
You can usually set your browser to refuse or delete cookies. If you disable cookies, some parts of the website, including cart, checkout, donation, review, login, or form functionality, may not work properly. Where required by law, we will provide cookie notices, consent choices, or opt-out mechanisms.
6. How We Share Information
We share personal information only when appropriate for our mission, operations, transactions, services, legal obligations, or with your direction or consent. We may share information with service providers that help us operate the website, process donations and payments, fulfill merchandise orders, manage communications, host the website, secure systems, analyze performance, and provide professional support.
We may also share information with professional advisors, auditors, accountants, payment processors, banks, shipping carriers, fulfillment vendors, technology providers, and legal or regulatory authorities when necessary. If we collaborate with program partners, mentors, volunteers, fiscal sponsors, grantmakers, or community organizations, we may share limited information needed to coordinate the relevant program, opportunity, event, or service, consistent with applicable law and the expectations created at the time of collection.
We may disclose information if we believe it is necessary to comply with a law, subpoena, court order, government request, tax or accounting requirement, fraud investigation, security incident, or to protect the rights, safety, property, or mission of Inc. to Inc., our community, or others. If Inc. to Inc. undergoes a reorganization, merger, fiscal-sponsorship change, asset transfer, or similar organizational transaction, information may be transferred as part of that process, subject to appropriate safeguards.
7. Donor Privacy
We respect the privacy of donors. We use donor information to process donations, issue receipts, maintain financial records, communicate about our mission, and comply with legal and accounting obligations. We do not sell donor lists. We do not trade donor information with other organizations for their independent fundraising or marketing purposes.
We may recognize donors publicly only where a donor has consented, where recognition is part of a public campaign, or where permitted by applicable law and the circumstances of the donation. Donors may contact us to request that their donation be kept anonymous in public-facing materials.
8. Reviews, Comments, and Public Submissions
Product and donation pages may allow users to submit reviews. Review forms collect a rating, review text, name, and email address, and the site states that email addresses will not be published. If a review, testimonial, comment, or similar submission is approved for display, the name and review content you provide may become publicly visible. Please do not include private, sensitive, or confidential information in public reviews or comments.
We may moderate, remove, or decline to publish reviews or comments that are spam, abusive, inaccurate, inappropriate, unrelated, or inconsistent with our mission and policies.
9. Email Communications and Choices
If you submit your name and email address through the Join page or otherwise ask to receive updates, we may send you organizational updates, impact stories, event information, fundraising messages, volunteer or partner opportunities, and related communications. You may unsubscribe from marketing or non-transactional emails by using an unsubscribe link where provided or by contacting us at hello@inctoinc.org.
Even if you opt out of marketing communications, we may still send transactional, administrative, donation, purchase, receipt, security, legal, or service-related messages.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, administer programs, process donations and purchases, maintain records, comply with accounting, tax, nonprofit, legal, and reporting requirements, resolve disputes, enforce agreements, and protect the website and organization.
| Data Type | Typical Retention Considerations |
|---|---|
| Donation and payment records | Retained as needed for accounting, tax, audit, donor management, fraud prevention, and legal compliance. |
| Merchandise orders | Retained as needed for order fulfillment, customer service, returns, accounting, fraud prevention, and legal compliance. |
| Join form and communication records | Retained until no longer needed for communications or supporter engagement, unless you unsubscribe or request deletion where applicable. |
| Program, partner, volunteer, or event records | Retained as needed to administer the relationship, evaluate impact, meet grant/reporting obligations, and maintain organizational records. |
| Reviews and comments | Retained while published or as needed for moderation, recordkeeping, security, or legal purposes. |
| Server logs and security records | Retained for a limited period appropriate for security, troubleshooting, analytics, and legal purposes, unless needed longer for investigation or compliance. |
When information is no longer needed, we may delete, de-identify, aggregate, or securely retain it in accordance with our records practices and applicable law.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include website security tools, hosting protections, access controls, payment-processor security measures, encryption in transit where available, account permissions, and internal practices for handling sensitive information.
No website, payment system, email transmission, or internet-connected service can be guaranteed to be completely secure. You are responsible for using secure networks, protecting your own devices and passwords, and avoiding the transmission of highly sensitive information unless necessary and appropriate.
12. Your Privacy Rights and Choices
Depending on where you live, you may have rights under applicable privacy laws. These rights may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain information, request restriction or objection to certain processing, request a copy of information you provided, opt out of certain communications, or withdraw consent where processing is based on consent.
To make a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling a request. Some information may be exempt from deletion or access requests, including records we must keep for legal, accounting, tax, security, donation, transaction, fraud prevention, or nonprofit recordkeeping purposes.
California, Colorado, Connecticut, Virginia, Utah, and other jurisdictions may provide additional privacy rights to certain residents. If a state privacy law applies to us, we will respond to verified requests in accordance with that law. Inc. to Inc. does not knowingly sell personal information, and we do not knowingly share personal information for cross-context behavioral advertising unless specifically disclosed and legally permitted.
13. Children’s Privacy
Our website and programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that we have collected personal information from a child under 13 without appropriate parental or guardian consent, we will take reasonable steps to delete it. Parents or guardians may contact us at hello@inctoinc.org with concerns.
14. Sensitive Information and Justice-Impacted Communities
Inc. to Inc.’s mission involves supporting justice-impacted individuals and entrepreneurs. In that context, some people may choose to share information about incarceration history, reentry needs, employment barriers, financial circumstances, business goals, education, mentorship needs, or personal background. We treat this information with care and use it only for legitimate mission-related, programmatic, operational, reporting, safety, compliance, or support purposes.
Please do not submit highly sensitive information through general website forms unless the form specifically asks for it and you are comfortable providing it. If a separate program application, consent form, or participant agreement is used, that document may provide additional details about how program-related information is handled.
15. International Visitors
Inc. to Inc. is based in the United States, and the website is intended primarily for visitors, donors, supporters, shoppers, partners, and program participants connected to our U.S.-based mission. If you access the website from outside the United States, your information may be processed in the United States or in other countries where our service providers operate. Privacy laws in those locations may differ from the laws where you live.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, programs, donation or payment tools, merchandise operations, service providers, legal requirements, or privacy practices. When we update the Privacy Policy, we will revise the effective date at the top of the policy. If changes are material, we may provide additional notice where appropriate.
17. Contact Us
If you have questions about this Privacy Policy, want to exercise privacy rights, wish to update your communication preferences, or want to make a donor privacy request, please contact us at:
| Contact Method | Details |
|---|---|
| hello@inctoinc.org | |
| Phone | (813) 934-0957 |
| Mail / Office Address | Inc. to Inc., 9000 N 18th St, Suite B3, Tampa, FL 33604 |
| Website | https://inctoinc.org |
Please include “Privacy Request” in the subject line of any email request so we can route it appropriately.